Caversham Computers News

Windows 10 update breaks internet connection

Customers may find that they are having trouble connecting to the internet following a software update which was pushed to Windows 10 and Windows 8 users as part of Windows Update last week. Your computer may display “Limited or no connectivity” and not connect to the internet. This problem can affect desktop, laptop and Windows tablet computers. This issue is reported to affect BT and Plusnet customers, but we are hearing that it can also affect customers of other internet providers. The problem relates to the computer not being able to obtain or renew an IP address from the router, which means that it cannot get online. Until Microsoft devises a fix, if necessary, the software giant's advice is simple - just reboot your PC. A simple reboot may not always be effective at clearing the problem: sometimes...

Virgin Media Billing – Phishing Scam Alert

We have been made aware of a phishing scam purporting to be from Virgin media, This is in fact a scam email which attempts to request a user to enter billing details to the fake web site. The email has the subject text "Your latest Virgin Media Bill cannot be processed" and advises of a fictitious service disconnection date. This particular email is not from Virgin media and we would recommend that you delete the email, without clicking any of the links. virgin_media_fake_billing Virgin Media have confirmed that they will never ask via email for you to update your billing details. If you have any queries regarding your Virgin Media billing, call 150 from your Virgin Media phone or mobile or 0800 064 3777 from any other phone. You can also visit the Virgin Media web...