Customers of 123-Reg unable to access email

We have had many queries today with regards to inability to access email.  This issue seems to be affecting customers of hosting company 123-Reg.

123-Reg appear to have a system outage affecting their customers who use their email services.

If you are using 123-Reg to host your email, you may be unable to access your email at present.

Update from 123-Reg

03 February 2017, 08:23

Some of our customers may not be able to access their email addresses via webmail, software such as Outlook, or their mobile devices.

All email sent to you is being queued and will be delivered as soon as access is restored.

Our system administrators are currently investigating this.

Please note that this is not related with potentially invalid credentials, so there is no need changing your password.

You can check 123-Reg current service status by visiting their system status page.
https://www.123-reg.co.uk/support/system-status/

Further information may be avalbe on the 123-Reg Twitter feed
https://twitter.com/123reg/

For issues regarding the 123-Reg email outage, you will need to contact 123-Reg directly.

Should you need further support with email, or to discuss using an alternative provider, please do contact Caversham Computers and we will be more than happy to discuss the options available for hosting email for your business.