Customer Feedback

Caversham Computers welcomes your feedback on our services, and will use this information to ensure that we continue to provide a high level of customer satisfaction to all our clients.

We would very much appreciate your assistance in providing feedback on the service you have received from Caversham Computers.

If you have a Google account and are happy for your review to be publicly shown,  please click the following link to rate and recommend us.

Otherwise if you do not have a Google account or if you wish for your feedback to be sent privately and only to Caversham Computers, please fill in the form below.


Direct feedback form

All questions below are optional, and the survey is completely anonymous unless you wish for us to respond to your comments, in which case you can enter your name and email address.  Any information provided will be sent directly to Caversham Computers and will not be shared with any other parties.

Your name (optional)

Your email address (optional)

Where did you hear about Caversham Computers
 Web Site Flyer Friend Word of mouth Local advertisement I'm a previous customer Other

How did you initially contact us?
 Telephone Email Web Site Other

How was your initial inquiry dealt with?
 Excellent Good Average Poor

What service did you receive from us?
 Collection of equipment for repair Repair at your home Repair for business on site Other

How would you rate the friendliness of the technician who you assisted you?
 Excellent Good Average Poor

How would you rate the knowledge of the technician who you assisted you?
 Excellent Good Average Poor

How would you rate the timeliness of your repair or attendance of technician ?
 Excellent Good Average Poor

How do you feel about the cost of our services?
 Excellent Good Average Poor

How would you rate the service you received overall?
 Excellent Good Average Poor

Would you recommend us to others?
 Yes No Maybe

Do you have any other comments on the service you received?

If you have entered any comments above, would you be happy for us to share these comments as customer feedback on our web site testimonials page?
 Yes No