Customer Testimonials

Here’s what our customers are saying about Caversham Computers.  We invite you to provide feedback on the service you have received from us at www.cavershamcomputers.com/feedback

Explained clearly the problems with my laptop and kept me informed of progress etc. Very approachable and easy to deal with. Reliable and trustworthy. Does a good job for a fair price!

Maureen Beard
Caversham Park Village, Reading

Very happy with all aspects of the service provided by Caversham Computers.We have just had a new computer and printer installed, absolutely trouble free. We have also used Caversham Computers when we have had problems and we have always had a professional and efficient service, Highly recommended.

Kate King
Caversham, Reading

James from Caversham Computers has done an outstanding job on the several properties I own and rent out in Reading.  Having excellent wifi is essential for my tenants and so I have asked James for his advice and direct support in getting a secure and strong set up in all parts of the house set up.  He has done this superbly such that my tenants are happy, and on those occasions where there have been any issues, James has responded quickly.  His communication and customer friendliness are great too – and he will go the extra mile.  Makes me feel really reassured that I have him as my go-to person.

Jeremy Ashworth, Director
Cantata Properties Ltd
http://www.cantataproperties.co.uk

I contacted Caversham Computers in a desperate attempt (after multiple failed attempts with other vendors who either sounded clueless about my laptop or were unable to resolve the issue) to repair the keyboard of my Lenovo S440 laptop. Within minutes of emailing them, I received a prompt reply from James with the quote and all of my questions were answered in great detail. I had him order a new (second hand) keyboard and he also picked up the laptop from my place. The laptop was returned within days with a new and perfectly working keyboard in bubble-wrapped cardboard box, which I thought was very impressive. Great service, very professional, polite and efficient technician. I’m glad to have found them for any future issues.

Anupma Jai Shanker
Lower Earley, Reading

James was punctual, friendly and most competent. What more could one ask for?

Lindsay Mullaney
Caversham, Reading

Within Days of contacting Caversham Computers my PC was taken away, fitted with a new Hard Drive and delivered back to me within 24 Hours. James Pratt the IT Consultant who collected and returned my PC, ensured that all my Programmes were re-installed etc. I was very impressed by his knowledge and professionalism.
I would highly recommend Caversham Computers.

Patricia Tennant
Emmer Green, Reading

I provided a summary of my computer’s problem – following a virus attack – to Caversham Computers who quickly responded by e-mail with an understanding of the likely problem. We booked a convenient date for the work at home and James quickly found the solution. I was happy for him to remove my machine to his workshop to undertake a longer file restore process and he returned the PC to me within the predicted two days – all data had been restored and the machine performed very well. Our sincere thanks to James for his knowledgeable and friendly service. The verbal recommendation to me of James’ work by a work-colleague of mine was completely borne out and I would be happy in turn to share these comments.

Rod Plinston
Caversham

Always a pleasure working with Caversham computers. Fitted us a new server with the smallest of disruption to the daily running’s.

Stuart Lee
Repair & Calibration Ltd, Reading
http://www.rcl-uk.com

James is very knowledgeable in his area of expertise and has solved all of my issues that I have had in a professional manner.

Dawn Wigmore
Personal Assistant to the Partners, Perspectiv LLP
http://www.perspectiv.co.uk